Discovery World Tours (DWT) is a leading provider of
wholesale airline tickets and worldwide tours. For 15 years,
Discovery World Tours has specialized in serving
international travelers working with non-profit
organizations such as churches, ministries, missionary
travel, universities, and adoption agencies. We also have
worked with for-profit corporations with their travel needs.
Over the years, we have developed a national reputation for
inventive and outstanding travel services, both for our
leisure and corporate clients. Our long-standing
achievements in the travel industry stem from our loyal
customers, who continue to use our services for all their
travel needs. Traditionally, the majority of our advertising
has been word of mouth, a fact that speaks volumes and
exemplifies our world class service.
We offer highly competitive rates, and specialize in
discounted airline tickets to international destinations
worldwide. This, in turn, results in increased customer
satisfaction. Our reduced rates are on most major airlines
from all US gateways to cities in Europe, Australia, New
Zealand, Asia, Africa, Middle East, and South and Central
America. We resell these tickets to the public at
substantially reduced rates, usually between 25 to 75% below
the cost of full-fare coach, business and first class seats.
DWT seeks to raise
the bar with its world class customer service. In other
words, when you purchase travel products and services from
us, you are assisted by our professionally trained travel
managers from beginning to end. We will consult with you in
reaching your travel goals and work aggressively with you to
ensure that your needs have been met to your satisfaction.
Our company is dedicated to providing excellent customer
service. We believe that once we have the opportunity to
serve you, you will want to contact us for all of your
future international travel needs. Low prices, experienced
travel agents, and friendly dependable service make our
agency a leader in the industry!
We can offer:
Special airfares for both groups and
individuals (made possible by working with over 41 world
Waiver of advance purchase
requirements, and minimum or maximum stays for last
minute travel plans or emergency travel.
Special one-way or round trips with
open return tickets for longer stays on some carriers.
Tickets for travel originating
Negotiated rate programs for hotel
and car rental reservations.
Negotiations with tour suppliers to
offer best package prices.
Cruise block space – to offer
discount cruise fares.
Trip insurance – for your piece of
Management of your unused electronic
Tracking your travel spending,
enforcing your company’s travel policy, and identifying
Unparalleled service that enhances
traveler experience and convenience.
Flexibility and creativity, which
keeps us poised to provide the right solutions for your
A price “meet or beat” policy.
Lisa Hughes, Owner
The mission of Discovery World Tours is
exceed the travel needs of our customers by providing them with
exemplary customer service, while always remaining strongly
committed to our vision and governing values.
Our Governing Values:
value the provision of unparalleled customer service.
We value professionalism in all that we do.
value a commitment to meeting and exceeding the highest
standards of our profession.
value diversity and the provision of equitable attention to
everyone we serve.
value integrity, work ethic, and a forthcoming and honest
value our employees, as they are our greatest asset.
all, we value our customers, for without them, we could not
By making a commitment to provide our
customers with exemplary customer service comes an understanding
that such a standard demands constant pursuit. The bar of
measure is constantly lifted, and therefore necessitates
evolvement in all professional dimensions. To seek out this
standard is the embodiment of our values and our mission – it is
the unchanging desire to be better at serving our customers each
and every day!
Quality in a service or product is not
what you put into it. It is what the client or customer gets out
- Peter Druckner