| 1. What is an
airline consolidator? |
| 2. What are
consolidator's rates? Why are your prices lower than
others? |
| 3. Can I fly
on my favorite airline? Can I reserve my seat in
advance? |
| 4. Can I
collect my frequent flyer miles? |
| 5. When and
how will I pay for my reservation? |
| 6. I am
afraid to deal over the Internet. I have never done so
before. |
| 7. I received
a free quote from you, what shall I do next? Is your price
guaranteed? |
| 8. Do you
charge a processing or shipping fee like other agencies
do? |
| 9. When and
how do I receive my tickets? |
| 10. Do you
send paper tickets or can you issue electronic tickets
(e-tickets) for pick-up at the airline gate? |
| 11. Is an
advance purchase required? Do you handle rush
departures? |
| 12. Can I
purchase a one-way ticket only? |
| 13. Do I have
to purchase an infant ticket? |
14. My trip is
going to be complicated. I will have stopovers and return from
and to a different city than my
departure.
Do you
make such reservations? |
| 15. What about
meals? I have a special diet, can I request a special
meal? |
| 16. Can I
purchase travel insurance? |
| 17. Do I need
a passport or visa to travel abroad? |
| 18. Why can't
I make a reservation directly on-line? |
| 19. Are there
certain days or times to travel for the best price? |
| 20. Can I
change or cancel my reservation? |
|
1.What is an
airline consolidator?
A consolidator is an
airline ticket wholesaler who obtains fares far below
published fares from airlines in exchange for making volume
sales commitments. The airlines sell discounted tickets to
consolidators because of the volume of tickets they are able
to sell and because the seats would otherwise remain empty. As
a result consolidators can resell tickets to travel agents,
ticket brokers and to the general public at the prices which
are often below the airline's prices, while still earning a
profit. A traveler can often save a lot of money buying a
ticket from a consolidator.
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2. What
are consolidator's rates? Why are your prices lower than
others?
We are the distributors of
consolidated airline tickets purchased in large blocks for
contract prices on scheduled airlines. We sell them to the
public at reduced rates. These discounts are usually between
25 to 75 percent below the cost of full-fare coach seats.
Furthermore, we do not compute our sales commission on the
price of tickets like regular travel agencies - our profit for
each ticket sale is the same - no matter what the price is.
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3. Can I fly
on my favorite airline? Can I reserve my seat in
advance?
Yes, before you submit your "Free
Price Quote Request Form" on our website, make sure that you
indicate your airline preferences. You will receive the lowest
available price along with the price on your favorite
airlines. Since we deal with major carriers only, your
preferred airline may also be our best offer. And yes, you can
have your seat reserved in advance.
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4. Can I
collect my frequent flyer miles?
Yes, you can
collect your frequent flyer miles on most airlines.
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|
5. When and
how will I pay for my reservation?
After you
make a reservation, we generally need to receive your full
payment within seven days. Depending on your departure date,
we may require payment sooner. We accept major credit cards
(American Express, Visa, Master Card and Discover), cashier's
checks, money orders and also personal checks. Ask your travel
agent for details.
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6. I am afraid to
deal over the Internet. I have never done so
before.
We have done business on the internet
Since 1994. The Internet has been a great sales tool for us.
Because of our low prices, our database contains thousands of
travelers who searched for the lowest available prices. It is
very easy to verify whether your reservation is legitimate. As
proof of validity, every one of our clients receives a
reservation confirmation number which can be verified through
a link located on our website or directly with the airlines.
Our company is dedicated to providing excellent customer
service and is one of the most reputable agencies in the
industry. We keep all of the letters we have received from our
satisfied customers. We are also members of the International
Airlines Travel Agent network - IATA.
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7. I received a
free quote from you, what shall I do next? Is your price
guaranteed?
If you like our price, pick up
your phone and call our number 214-387-4034 in the Dallas-Fort
Worth area or 1-800-278-9695 nationwide. Our business hours
are Monday - Friday 8:00AM - 6:00PM Central Standard Time. We
will reserve your seats and answer all of your questions. We
encourage you to call us as soon as you make your decision
because the tickets are subject to limited seat availability
and fare changes by the airlines. The fare is only guaranteed
once full payment is received.
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8. Do you charge a
processing or shipping fee like some other agencies
do?
No, we don't charge any fees for
processing and standard shipping. We send our tickets via
priority mail to ensure they are not lost at no additional
cost to our clients. When you reserve your seats with us, you
will exactly know the total cost including airport departure
tax. No other "hidden charges" of any kind are involved.
However, if your departure is within 14 days then we expedite
your documents via express mail to avoid any possible delays
for an additional $20.00.
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9. When and how do
I receive my tickets?
The tickets are issued
within 24 hours after the payment is received and sent to our
clients via certified mail. The delivery takes approximately 3
- 5 business days. If you wish to receive your tickets
overnight, it would cost an additional $20.00 for weekday
delivery to cover express mail courier charges. Due to the
custom restrictions, documents may only be delivered to
addresses in the USA.
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10. Do you send paper tickets or
can you issue electronic tickets (e-tickets) for pick-up at
the airline gate?
Yes, we send real paper
airline tickets directly to the client's address. On most
airlines it is possible to issue an electronic ticket
(e-ticket). The ticketing information is stored on an airline
computer electronically, therefore you will receive from our
agency an itenerary and an e-ticket passenger receipt
containing details of your flight. When you arrive at the
airport for your flight, you will need to check in with the
airline showing your valid passport to receive your boarding
pass.
In some cases where an e-ticket can be issued, but a
passenger requests paper tickets there will be an extra
processing fee.
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11. Is an advance
purchase required? Do you handle "rush"
departures?
No, advance purchase is not
required like with regular airline tickets. You can buy
tickets from us at the "last minute" for the same low price -
if the seats are still available. Airline consolidator fares
can sell out quickly and may not be available all of the time.
Therefore, if you like the quoted price, it is recommended to
make your reservation early.
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12. Can I purchase
a one-way ticket only?
Yes, you can purchase
consolidated one way tickets. Low cost one-way tickets are
available for most routings.
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13. Do I have to
purchase an infant ticket?
For international
travel you need to purchase an infant ticket even if your
child will be sitting on your lap. If your child's age is
between 2 - 12 years, you would need to purchase a child seat
ticket.
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14. My trip is
going to be complicated. I will have stopovers and return from
and to a different city than my departure.
Do you make such
reservations?
Yes, we will be happy to help
you with your special travel request. However, certain
restrictions apply - for an example "around-the-world"
fares.
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15. I have a
special diet, can I request a special
meal?
Yes, you can request your special meal
at the time of your reservation. There are specified
categories which each airline offers. Please, ask one of our
agents for details.
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to FAQ
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16. Can I purchase
travel insurance?
Yes, we so recommend you
purchase travel insurance for your trip. The rates depend on
the cost of your ticket.
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to FAQ |
17. Do I need a
passport or visa to travel abroad?
Yes, travel
to most countries requires a valid passport and/or visa. It is
the passenger's responsibility to obtain the correct travel
documents for each entry to a foreign country. We do not
provide this service with the exemption of Australia for which
we offer the electronic tourist visas for our clients. For
passport and other foreign entry requirements, you can visit
the US Department of State Passport Services at http://www.travel.state.gov/
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18. Why can't I
make a reservation on-line?
We still prefer a
live agent - friendly talking on the telephone over the
computerized on-line reservations. A live person can answer
all of your travel questions much better. Our clients
appreciate having the opportunity to speak to the same person
each time. Besides, what can be easier than picking up the
phone and calling our toll free number? We know the nature of
on-line reservations - all sales are final, the tickets are
completely nonrefundable, nonchangeable, and sometimes
incorrectly issued. Many on-line agencies do not even allow
you to know the name of airline you will be traveling on or
the flight times until you give them your credit card number
and accept the rules.
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19. Are there
certain days or times to travel for the best
price?
You can save more money when you travel
in low season, your departure city is a major hub, and you
travel on a weekday. The airlines usually have three seasons -
Low, Shoulder and High. The following is just a guideline to
European destinations, dates may vary depending on the carrier
and the routing:
LOW SEASON - the cheapest - starts
November 1st and ends March 31, with surcharges between
December 13th - December 24th.
SHOULDER SEASON - starts
April 1st and ends May 15th and then again from September 1st
through October 31st.
HIGH SEASON - starts May 16th and
ends August 31st.
WEEKEND TRAVEL - Airlines usually
surcharge between $20.00-$40.00 (each way) for flights
departing on Friday, Saturday and Sunday. You can save by
avoiding travel on weekends.
YOUR DEPARTURE CITY - Although
we might have low fares from your home town, you should always
compare them with our fares from your closest major
city.
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20. Can I change or
cancel my reservation?
Yes, you can change or
cancel your reservation on most airlines, however there MAY be
a penalty. Exact penalties, which vary by airline, are listed
on your itinerary/invoice when you make a reservation. For
details, please ask one of our agents when making your
reservation.
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